All items from Mimi’s Second Stitch are made to order and personalized just for you! Please allow up to 3 weeks for production, not including shipping time. Production times may vary depending on order volume and the type of item ordered.

If you need your order by a specific date, please contact us before placing your order. We will always do our best to accommodate special requests whenever possible!

Thank you for supporting our small business. We truly appreciate you choosing Mimi’s Second Stitch!

Because each item is custom-made and personalized specifically for you, all sales are final. We do not accept returns or exchanges on personalized items unless an error was made on our end.

Please double-check all personalization details, including spelling, names, and monograms, before submitting your order. We want your order to be just right!

Once an order has been placed, changes or cancellations are not guaranteed. We understand that mistakes happen, and we will always do our best to accommodate requested changes when possible.

However, if your order has already entered production or has been completed according to the original order form, we cannot offer refunds, exchanges, or replacements for requested changes.

Please review your order carefully before checking out to ensure all details are correct.

Interested in ordering multiple personalized items for a team, event, business, or special occasion? Reach out to us! We would love to discuss larger orders and customization options.

We understand that sometimes you need something a little sooner! Rush orders may be accommodated depending on our current order volume and product availability. Please contact us before ordering to discuss your deadline.